Frequently Asked Questions

What are your office hours?

Monday, Tuesday, Wednesday, Friday: 10am - 1pm 

Thursday: 2pm - 6pm 

  • For emergencies after hours please call (954) 426 - 0151

What is the Master HOA fee & where do I send it? 

The Master HOA fee: $160/monthly

  • Residents can mail the Master fee to: 
  • C/O RMC 20540 Country Club Blvd, Suite 101 Boca Raton FL 33434
  • Residents can also drop off the Master fee at the on site office!

When is the Master fee considered late?

HOA fees are due on the 1st of each month and are late on the 15th of each month. A $10 late fee will apply to all payments made on or after the 15th. Please be advised that any fees over 30 days past due will be sent over to a collection company.  

  • All Transponders belonging to residents who's fees are past due will be deactivated

Can I pay my dues using AFT?

If you would like to benefit from Automatic Funds Transfer, you can call the main office, and speak to Giovanni who will assist you in setting this up (954) 426-0151.


How do residents gain access to the community? 

Residents gain access using Transponders. Transponders are available only for those whose car registrations & driver's licenses note a Fairfield address. The cost per transponder is $30.00.


Who is the Master Association's Insurance Company for Fairfield at Boca?

Plastridge Insurance is the Master insurance company & Kurt Levine is our representative. You can reach Kurt at (561) 395-1433


Who do I call if I have a problem with the sprinklers or street lights by my home?

Call the Master Association, (561) 368-5738.


Who do I call if I have a problem with the landscaping by my home?

Call your sub-association management company.


What is the name of the towing company and how can I reach them?

Emerald Towing (561)361-9111


Who do I call if I have garbage that the normal garbage collectors will not take?

Pleas call Waste Management at (561) 547-4000. 

  • The cost should be $70 for the first two tons and $11 for each additional ton. Yard clippings are picked up automatically on Saturdays.

Are their restrictions on vendors working in the community?

Vendors are permitted to work in Fairfield Monday - Friday: 7am- 7pm 

Saturdays: 8am - 7pm 

  • Vendors will NOT be permitted access to work in the community on Sundays. 
  • Vendors will NOT be permitted access to work in the community during all holidays listed under the "Calendar" tab. 


Can I park on the street in front of my home?

Absolutely not! No parking on the street is allowed. All cars must be parked in your garage, driveway, or the guest parking lot. 

  • Grand Fairfield is the ONLY subdivision that allows parking on the streets during board approved hours. Please refer to the Grand Fairfield website for more information. 

Is night swimming permitted at either pools located at Fairfield at Boca?

No, night swimming is NOT permitted at either pools onsite.


Can the Association consider opening either of the pools for night swimming?

Unfortunately we are not permitted to open either pools for night swimming. Please be advised this is not Fairfield’s rule but the State of Florida. The information can be found on the Florida Health.gov website. Chapter 64E-9 Public Pools and Bathing Places. Under section 64E-9.008 (7) it states: Night swimming – Pools shall not be open for swimming at night unless lighting is provided as approved by the jurisdictional building department. Pools authorized for night swimming shall be noted on the operating permit issued by the department. Night swimming shall be considered one half hour before sunset to one half hour after sunrise.


Can the Association consider adding the appropriate lighting, making night swimming available? 

Unfortunately this is NOT an option at this time for the following reasons: 24 hour access would be unfair to those living close by, the lights alone would not only be up to thousands of dollars, but would also be too much of a disturbance to those who who windows face the pool,  there is no rover & the noise alone would keep the neighbors up all night, lastly the permit from the city alone would cost up to thousands of dollars, along with the insurance coverage. For these reasons the Association has decided NOT to get lighting around the pool.  


What is the application process for a unit NOT managed by RMC?

If you are applying for a unit NOT managed by RMC, you are required to complete a Fairfield at Boca Application (found on this website), & pay the allotted fees to the Fairfield at Boca onsite office. It is the responsibility of the applicant to reach out to their own property management company, and to complete their application process.